E-commerce services

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Are you looking for a cost-effective solution for managing your e-commerce shipments in Italy and abroad?

Designed to meet the needs of companies that want to take advantage of e-commerce opportunities while limiting costs.

Our smart e-commerce services are the result of the expansion and development of our international postal logistics. By integrating courier express services with track & trace postal services, we have created an innovative modus operandi for companies wishing to take advantage of e-commerce opportunities.

Taking advantage of our extensive logistics flow to different countries around the world, we reach the destination country. Here we entrust the shipment to tracked postal services or local couriers who make the individual deliveries.

Customers can either deliver the goods to be shipped directly to our International Service Centre in Bolzano or request a pick-up, which can be made anywhere in Italy with 24 hours’ notice (except for inconvenient locations).

Customers can choose to deliver their parcels already marked with an address, serial number and/or tracking code, or rely on us to carry out these operations. Data is transmitted by means of .txt or .xls files containing structured data (customer reference, recipient, address, weight). The customs documents required are the customs form CN22 (goods not for sale) or CN23 (goods for sale) accompanied by the invoice, if necessary.

The result is a scalable, cost-effective and traceable solution, capable of delivering worldwide.


  • Ideal service for e-commerce: smart and traceable
  • Mix of postal services and express couriers with simpler and less burdensome extra-EU customs procedures for the recipient
  • Traceability with broad search keys
  • Worldwide service
  • Reduced costs: Up to 50% cheaper than express courier services
  • Compensation in the event of loss: CMR Convention

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